Frequently Asked Questions
At Neptune we care about our customer’s comfort-level pertaining to everything “Float”, so we’ve answered all the questions we could think of below. If you have any additional questions, please call. They may even make it to this page!
What is Floating?
Floating in salt is an ancient art, dating back to 30BC when Cleopatra floated in the Dead Sea reaping the health benefits.
The Float Pods® is filled with ten inches of water and 1,000 pounds of Epsom salts and heated to the temperature of your skin. Lying back, you float effortlessly on the surface with all parts of your body firmly supported. Your muscles no longer have to fight against the constant downward push of gravity; the single greatest cause of wear and tear to bones, joints and body tissue.
How do I float?
With 900+ pounds of salt, you are buoyant and it takes no effort. Sit down in the tank, lie back and enjoy.
Can I drown if I fall asleep?
Nope. Some people do fall asleep and the salt will keep you upright. The worst that may happen is getting a bit of salt in your eyes.
What if I’m claustrophobic?
Many people with claustrophobia have no problem in The Float Pod®. The Pod is not airtight and air circulates all around you. Our rooms are warm so you can leave the pod lid open. However, if you are in the dark, you feel as if you are floating in the vast universe. You can chose music and/or light. You are in control and can get out anytime you chose.
Is it clean?
We adhere to the Float Tank Association’s guidelines and comply with stringent health and safety regulations. Because the solution in the flotation pods contains mostly salt, it is actually sterile. Ultra-violet light, similar to that used in hospitals, and ozone assure the water is pure and clear. In addition, hydrogen peroxide is used to clean the surface of the tank. The salt solution is circulated 3-4 times through a variety of filters before each floater and circulates continuously and overnight. Floaters are required to shower before entering The Float Pod® as well.
What do I bring?
You! We encourage you to float in the nude to limit distraction. We supply all you should need except a brush. If you wear contacts you may want to remove them and bring needed supplies.
How long does it take?
You float for a minimum of one hour, with appointments ranging from 60 minute to 3 hours floats. Your appointment will include time to shower before and after your float; a 60 minute float requires 90 minutes and a 90 minuted float requires 2 hours. Longer floats are available, please call to inquire.
What should I do to prepare for a float?
Eat a light meal an hour or so before to keep your stomach quiet and limit caffeine. Don’t shave or wax prior to floating as the salt may irritate fresh skin. If you suffer from skin ailments with open sores, floating may burn so we suggest you give us a call if you have questions. We provide Vaseline to cover up fresh cuts or scrapes but if you have road rash or such you may want to wait til your skin is healed up.
If you dye your hair please assure the color has set, which means the color does not run out in the shower or leave color on a towel. If the dye is not set, it will then run in the Pod which results in a hefty fee. Ladies, please re-schedule if you are menstruating.
Is it private?
Yes, you float within your own individual suite (so there is no requirement to wear a swimsuit). Each suite has it’s own shower and dressing space for your exclusive use for the duration of your session.
Is it hot?
The water and air in The Float Pod® is heated to the temperature of your skin. It’s not a hot tub! You will rinse with luke warm water so your skin maintains its natural temperature. After a few minutes the environment feels warm and quiet, like returning to the womb.
Will my skin wrinkle?
No. Unlike fresh water which washes away natural minerals, the water in flotation Pods contains high salt levels so it doesn’t rob your skin of salt (which is what causes wrinkling). Rather, it leaves your skin feeling soft and silky.
What if I can’t swim?
Floating doesn’t require any swimming skills. You’ll actually float effortlessly no matter what shape or size you are.
Is floating for everyone?
We don’t recommend floating for epileptics not medically controlled, for people intoxicated with drugs or alcohol or for those with infectious diseases or contagious skin conditions. Also floating is not advised if you suffer from incontinence, nausea or epilepsy and are not on medication and have been medically advised not to float. Do not float if you have open or bleeding wounds.
As with other therapies, floating doesn’t suit everyone. Willingness on your part to let go and see what happens is required and you may need to float a few times before you are able to relax completely. Depending on you, a float might provide an hour of total physical relaxation, a profound healing experience, or may feel like the longest hour of your life. Floating can be a wonderful aid to opening doors into your inner world, gradually allowing access to those deeper levels at which real changes take place. The more you do it, the better you feel. The benefits of floating occur after your float when you feel revived, awake, anew, relaxed and your senses are acute.
Is this new?
No, in 1954 a neuroscientist named John C. Lilly came up with the notion to eliminate incoming sensory information and discovered that sensory deprivation has a multitude of benefits that far superseded whatever wild experiments he was doing. By the early 1970’s the first lay down tanks were developed. In the early 2000s floating became more popular and float centers are now popping up all over the world. The Float Pod® is one example of the state of the art technology allowing floating to be the most comfortable experience it can be. Even sports teams, such as the New England Patriots and the Philadelphia Phillies own float tanks.
How old do I have to be to float?
This is decided on a case by case basis. In some cases of age or disability, it may be recommended to have a parent or a personal aide present during floating. However, we consider floating to be safe for most people over the age of 12 with parental consent and release of liability. We recommend for children under the age of 14 first float, a parent remains in the room or close by. Feel free to contact us if you have questions or concerns. For scheduling children under the age and maturity of 16 years old, please call to schedule the appointment so we can determine the best way for your child to float.
I’m pregnant, can I float?
Absolutely. In fact heavily pregnant women probably get more relief from The Float Pod® than anyone else. Just lying on a bed can be extremely uncomfortable for women in the later stages of pregnancy due to the massive gravitational strain placed on the body. The Float Pod® is a wonderful haven to which pregnant women can escape. We do recommend you consult your Doctor before floating.
Many woman report hearing the baby’s heartbeat while floating. Also floating has proven in increase amniotic fluid.
Can I float if I dye my hair?
Yes and No! Floating with dyed or highlighted hair is perfectly okay if the dye has set. If you get your hair professionally colored you should be fine. Over-the counter hair dye can be a problem if it runs out in the shower or leaves color on a towel. If so, this will color the Pod and result in a hefty fee.
Do I have to stay in the whole time?
There aren’t any latches on The Float Pod® lid so you can get out anytime and your room is private. That said, the 60-minutes usually goes by waaaay faster than you’d expect (our average customer usually says it felt like 30-minutes long).
Is there a size or weight limit?
No, the interior of the Pod is 84 inches long and 6′ 10″ clients have floated comfortably.
How will I breathe?
The Float Pods® are not airtight and air circulates through the Pod the same way it does through a room.
What about my cosmetics?
All cosmetics and chemicals should be removed prior to entering The Float Pod®. All guests are required to shower beforehand at our facilities and rinse their swimwear as well. This keeps any potential allergens or irritants out of the tank.
We do have a space outside your suite to reapply any cosmetics or dry your hair.